F.A.Q.
How do I make a reservation on-line?
- Choose the rate and the room type you wish to reserve
- Specify the type of accommodation required, if your children are travelling with you and the total number of persons
- Complete the reservation form with the personal information required and your credit card details. You will find our cancellation policies on our web site
Once you have completed all the steps, you will receive an e-mail containing your confirmation code, which should be quoted in all correspondence between you and the hotel. This same code will be requested should you need to cancel your reservation.
Why do I need to specify my credit card details?
In accordance with hotel policy, a penalty of one night's room rate will be applied in the event of of no-shows or late cancellations.
What is the cancellation policy of the Hotel?
A cancellation fee of one night's room rate will be applied in the event of a cancellation after this deadline or in the event of a no-show.
If you cancel your internet reservation within the established time limits you will receive a cancellation number. If you fail to do so, please contact the booking office.
When will I receive confirmation of my reservation?
With regards to availability requests, our booking office will get back to you within 2 working days.
If you do need an answer urgently, please be so kind as to contact our booking office directly (Tel. + 39 06 69 52 0788)
Will I receive a written confirmation to my on-line reservation?
Is there any additional cost if I decide to make my reservation using this website?
Does the Grand Hotel de la Minerve accept all credit cards?
The credit card details I gave to guarantee my reservation are valid, but the system doesn't accept them: Why?
-The card type is accepted by the hotel
-The credit card expires before your arrival date
-The credit card limit has been exceeded
-The details are correct but they have not been accepted because of a system failure
How can I make special requests regarding my stay?
The hotel will do its best to accommodate your requests, however, such requests are subject to availability on arrival and thus cannot be confirmed until the moment you check-in.
Our children will be travelling with us: Do we have to inform the hotel?
On request the hotel can provide a cot for your room at no extra cost.
Extra beds are also available (charges apply) and must be reserved before arrival, as not all rooms are suitable.
Where can we find directions to the hotel?
For specific transfer requests from and to the airport, please be so kind as to contact the hotel directly.
No complimentary shuttle bus service from / to the airport is provided by the hotel
How can I reserve a room at a discounted rate?
Should you wish to receive information on all our special offers, please subscribe to our mailing list.
At what time can I check in to my room?
If you only need to check your luggage, a deposit is available for guest use.
For any further queries please contact the hotel directly.
Our pet usually travels with us: Are we going to have to leave it at home?
We are sorry to inform you that all other pets will have to stay at home.
What is the best way to change or cancel a reservation?
Can I reserve more than one room at a time?
There are no rooms available at the Grand Hotel de la Minerve. Can you suggest some alternative options?
Further information on the hotel can be found at www.stgeorgehotel.it
Grand Hotel de la Minerve
Piazza della Minerva, 69
00186 Roma
Tel : +39 06 69 52 01
Fax: + 39 06 67 94 165
minerve.res@hotel-invest.com
Book a Room
HIDEAWAY PACKAGE
Our Hideaway Package includes overnight accomodation in a superior room ( upgrading upon availability), VIP treatment, American buffet breakfast in our restaurant or continental breakfast by room service, welcome drink in our Bar "Le Cupole" or in our Bar on the Roof Garden, testing menu 8 courses " Delight the Palate Earth and Sea" for 2 persons on the Roof Top Terrace ( or in our restaurant La Cesta) beverages excluded. The rate shown is for the entire stay of 3 nights. Cancellation is free of charge if done 24 hours before the arrival day (hotel local time). Penalty charge for late cancellation is 2 night.The package cannot be combined with any other offer.
SPECIAL 4 NIGHTS
20% Off Web Rate. Rate is based on 4 nights stay and include 10%VAT. Supplement for American buffet breakfast is Euro 31,00 per person. Minimum stay 4 nights. Cancellation is free of charge if done 24 hours before the arrival day (hotel local time). Penalty charge for late cancellation is 3 nights. The package cannot be combined with any other offer.
SPECIAL 3 NIGHTS
15% Off Web Rate. Rate is based on 3 nights stay and include 10% VAT. Supplement for American buffet breakfast is Euro 31,00 per person. Minimum stay 3 nights. Cancellation is free of charge if done 24 hours before the arrival day (hotel local time). Penalty charge for late cancellation is 2 nights. The package cannot be combined with any other offer.
SPECIAL 2 NIGHTS
10% Off Web Rate. Rate is based on 2 nights stay and include 10% VAT. Supplement for American buffet breakfast Euro 31,00 per person. Minimum stay 2 nights. Cancellation is free of charge if done 24 hours before the arrival day (hotel local time). Penalty charge for late cancellation is 1 night. The package cannot be combined with any other offer.
SPECIAL WEEK END RATE
Rates are per room and are inclusive of American buffet breakfast, 10% Vat, taxes & service charges included. This rate is valid only on Friday, Saturday and Sunday night with a minimun stay of 2 nights.Cancellation is free of charge if done 24 hours before the arrival day (hotel local time). Penalty charge for late cancellation is 1 night.
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Our Brochure
Piazza della Minerva, 69
00186 ROMA
Tel: +39 06 695201
Fax: +39 06 6794165
minerve.res@hotel-invest.com
Mr. Gabriele Galieni
Sales Manager:
Mrs. Elena Zavagli
Copyright Grand Hotel De La Minerva Roma - 2007 P. IVA:00886671007 - C.F.:00421200585 - Albergo 5 Stelle Roma
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